Author: Rebekah

Mobile Device Management in the Enterprise

The world is changing and companies are evolving. Part of this is due to the natural progression of change. The other is due to the evolution of technology. Many companies have grown accustomed to living by the former without adopting the latter and have realized within a very short amount of time, their process’ are […] » read more

eSupport Press Release

FOR IMMEDIATE RELEASE: 03/05/2015
 G Squared Wireless Launches First Cloud-Based Intelligent Wireless Support Platform of Its Kind
Cutting edge self-service support portal delivers high value at low cost to enterprise customers while returning valuable business analytics.
Nashville, TN, March 5, 2015– G Squared Wireless, a MMS industry trendsetter specializing in corporate wireless support, announced today the release of […] » read more

Keys to Controlling Mobile Support Costs and Ticket Volumes

Overview
User support is a consideration in nearly every mobile business decision; every new device, application
and mobile service requires an effective support plan to accommodate ever-changing business needs.
The internal mobile help desk plays a critical role in successful execution of overall mobility strategy.
Productivity, efficiency and business continuity are key outcomes of employee mobile enablement.
If support protocols […] » read more

eSupport Preview 2

Here’s a teaser of our eSupport platform – One Handed Operation of the Galaxy Note 4. Intelligent Wireless Support Anywhere!

eSupport is the first cloud-based intelligent wireless support platform of its kind built for enterpriselevel
clients. Users are able to quickly and easily solve their own wireless issues anytime and anywhere,
lowering overall support costs and freeing up […] » read more

eSupport Preview

Here’s a teaser of our eSupport platform – Messaging in iOS 8. Intelligent Wireless Support Anywhere!

eSupport is the first cloud-based intelligent wireless support platform of its kind built for enterpriselevel
clients. Users are able to quickly and easily solve their own wireless issues anytime and anywhere,
lowering overall support costs and freeing up valuable time and resources.
eSupport […] » read more

Respect for Procurement

Procurement may seem like an easy task, but below the surface it is a savior of time and resources.

An employee needs a device? Place an order… Simple enough, but within our Procurement Department it is not usually an individual device. In many cases a remote employee may need an air-card, while a large team needs […] » read more

A Very G2W Christmas: Volume 4

For the past 4 years our team has come together to create a Christmas album for all of our partners and clients. Because we are located in Nashville, TN, we have numerous exceptionally talented artists and musicians working for G2W. Every song on this record was performed, recorded, produced and in some cases written by @g2wireless employees! We […] » read more

How Our Help Desk Will Get Your Day Back On Track!

Today is a really big day in your life! You might have taken the lead on the new campaign. You may be heading up an important presentation. You may be finalizing a merger and introducing your new clients to your workflow. But what is this? Your iPad suddenly lost all of its corporate data. You […] » read more

Shifts In Mobile Device Support

Many end users who are new to mobility policies believe that the constant changes of the wireless support industry are making their jobs more challenging and most users would feel more comfortable with less movement. Many end users only see the narrow scope of how the policies affect them and this can cause widespread tension […] » read more